This Privacy Policy explains how Swimpros GmbH ("Swimpros", "we", "us"), a limited liability company incorporated in Switzerland with its registered office at Bändlistrasse 54, 8064 Zürich, collects and uses personal data. Swimpros GmbH is the controller responsible for your data.
We are entered in the Commercial Register of the Canton of Zürich under company number (UID) CHE-281.770.574 and you can check our entry in the official Swiss register. For any privacy question, write to [email protected].
We handle personal data in line with the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).
This policy covers everything we do: our camps, our online programmes and community, our kit, and this website.
We do not sell your data. We share it only with parties that help us run the business, and only as far as needed:
Health information is sensitive. We collect only what we need to keep the participant safe, use it only for that purpose, share it only with the staff who need it, and delete it once the camp is over and it is no longer needed.
Most of our participants are children. A parent or legal guardian makes the booking, provides the child's information and gives the consents on the child's behalf. We ask only for what running a safe camp actually requires. If you believe we hold information about a child that we should not, write to [email protected] and we will deal with it promptly.
We run our messaging ourselves, mostly on WhatsApp, and David answers a great deal of it personally. To keep up with the volume and reply quickly, some messages are prepared with automated assistance that drafts from your conversation history and our own rules, and our systems use those conversations to keep your booking record up to date.
No decision that affects you is made automatically. Nothing is sent that a human has not set up and supervised, and you can always ask to speak to David directly. If you would rather we did not use automated assistance on your thread, say so and we will switch it off for you.
We use Google Analytics and Google Tag Manager to understand how our pages are used, and the Meta pixel and conversions API to measure whether our advertising works and to show our camps to people likely to be interested.
Where we share conversion information with Meta, identifiers such as your email or phone number are hashed before they are sent, so Meta receives a scrambled value rather than your details in the clear. You can control advertising personalisation in your own Google and Meta account settings, and you can manage cookies through your browser (Section 11).
Some of our providers (for example Stripe, GoHighLevel, Skool, Google and Meta) process data outside Switzerland or the EU/EEA, including in the United States. Where that happens we rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses, so your data stays protected.
After that we delete or anonymise your data.
You can ask us to:
Write to [email protected] to use any of these and we will answer within 30 days. You also have the right to complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC), or, in the EU or UK, to your local data-protection authority.
Our pages use cookies and similar technologies that are needed to make the site work, and others that help us measure usage and advertising as described in Section 7. You can block or delete cookies through your browser settings; the site will still work, but some measurement will be lost.
We may update this Privacy Policy from time to time. The version that applies is the one published here at the time you interact with us.
Swimpros GmbH, Bändlistrasse 54, 8064 Zürich, Switzerland · [email protected]